Terms of service.
1. General Terms
By accessing or using our services, you agree to comply with these terms and conditions.
These terms may be updated periodically; the latest version will always be available on our website.
2. Booking and Payments
All studio bookings must be made through our official website or approved channels.
We accept payments through credit/debit cards, and payment installment services (e.g., Klarna or Affirm, if offered).
We do not accept cash, checks, or money orders as forms of payment.
3. Cancellation and Rescheduling
Cancellations made 48 hours or more before the scheduled session will receive a 50% refund.
Unfortunately, if cancellations are made with less than 48 hours notice, no refund will be issued. However, sessions can be rescheduled free of charge with at least 24 hours notice.
The rescheduling window is limited to one week from your original booking date. Beyond this timeframe, you will need to book a new session entirely. Please note, you are allowed only one opportunity to reschedule (unless you hold a membership).
Sessions can’t be rescheduled with less than 24 hours notice and are not eligible for a refund if you cannot attend the booking.
4. Studio Use Policies
All equipment should be handled with care; any damage caused may be charged to the client upon review of security camera footage.
The client is responsible for the conduct of any guests brought to the studio.
Smoking is not permitted inside the studio.
5. Affiliate Partnerships
The studio has partnered with Amazon as an affiliate, offering recommended equipment through affiliate links.
By purchasing equipment through the affiliate link, clients help support studio improvements, as the studio earns a small commission on qualifying purchases.
Using the affiliate link is optional, and clients can still receive loyalty points on studio-related purchases even if they do not use the affiliate link.
The studio may provide an Amazon storefront featuring curated podcasting equipment recommendations for clients who want to set up and record their podcast from home.
6. Session Logistics
If your session involves recording multiple episodes, or you expect to require changes to microphones, cameras, or sets, please notify the studio in advance so that we can prepare accordingly.
For sessions that require adjustments, additional time must be booked. For example, if you book a 2-hour session but need time for mic, camera, or set changes, you must book a 3-hour session to accommodate these adjustments if you are planning to record close to 2-hours worth of content.
Failure to account for extra time will result in a charge for additional hour(s) before your files are transferred.
7. File Transfer
In order for file transfer to be as quick and seamless as possible, we encourage you to arrive at your session with an SSD Drive.
If you do not arrive with an SSD Drive, there is a $35 charge for our engineers to upload and send your files via Dropbox; This payment can be made at the conclusion of your session and must occur prior to files being uploaded.
8. Liability and Indemnity
The studio is not responsible for any personal items lost or stolen during your session.
Clients agree to indemnify the studio against any claims arising from the use of the facilities.
9. Privacy Policy
Your personal information will be handled in accordance with our Privacy Policy, available on the website.
10. Dispute Resolution
In case of disputes, we encourage clients to contact us directly to resolve the issue.
Any unresolved disputes will be handled according to the laws of New York state.